Terms and Conditions

Confirmation
Once enrolled you will be contacted only if your class does not start. If you do not pay on enrolment you may not be notified so please make payment when you register.

Refunds
Full refund if the class does not start.
Half refund if you withdraw no less than 5 working days before class starts.  No refund if you withdraw once the class has started.

Transfers
It is possible to transfer between classes before they start. A fee of $10 is payable per transfer.

Materials Charge
Some classes may include material costs.   The advertised fee is for tuition only unless otherwise stated.

Non-Residents
Fees on government-funded classes are for NZ residents only.  Non-residents must pay 100% on the advertised fee.

Cancellation/Postponement due to Tutor Absence
Unfortunately, we sometimes have to postpone classes as the tutor is unavailable due to sickness or unforeseen circumstances.  We will notify you as soon as we can and we will endeavour to ensure that the full course is completed as advertised, although it may be at another time.

Minimum Course Numbers and Course Cancellations
All courses need a minimum number to go ahead. If your course does not have enough enrolments, we regret that we will have to cancel and will let you know by email. Please check your emails regularly. Please check your spam folders as sometimes our emails can go into these.
Courses are sometimes cancelled at the last minute (up to a few hours before start time).  Please note we apologise in advance but starting the class can mean the difference between only one or two enrolments and we do everything we can to ensure that classes do go ahead.  You will be sent an email/text to advise you of this.

Course Payment
Payment can be made by credit card or by Internet banking at the time of enrolment. Bank transfers must be made within three working days or your registration or your enrolment could be cancelled by us.  We base our decisions on paid enrolments so please make full payment upon enrolment to ensure your place is secure.

Public Holidays
There are no classes on public holidays.

Feedback and Photographs
We reserve the right to use any feedback or photographs in our marketing.  This includes social media and advertising unless you specifically notify us that you prohibit this.

Smoking
Smoking is not permitted anywhere on the school grounds.